Hotel Policies

Payment Policy

  • Rooms are reserved on receipt of payment in advance only.
  • 100% of the booking amount needs to be cleared, at least 14 days before check-in.
  • Booking confirmation vouchers are issued only on 100% prepayment and NOT on token advance.
  • In the event of non-receipt of 100% of the booking amount 14 days before arrival, inventory will be released and token advance will no longer be refundable. Rooms will be allotted subject to availability only.
  • Taxes are subject to change as per the Government of India notification. Any change in this regard will be applicable at the time of billing.

Cancellation Policy

  • 100% refund if cancellation is done prior to 14 days before the check-in date.
  • No refund, if cancellation is done within 14 days before the check-in date.
  • The convenience fee (applicable for Instamojo payments) is non-refundable.
  • Cancellations due to bad weather/ road conditions/ natural calamities/ other personal reasons (in the 14 days window), are non-refundable.
  • No refund for unexpected/ early departures.
  • No Show No Refund
  • Amendments to booking, if any, should be informed in advance and will be subject to confirmation.

Child Policy

  • Children up to 6 years of age stay for free (no extra bed).
  • Children 7 years to 12 years of age are charged for an extra beds (if availed) and meals.
  • Children 13 years and above are charged as extra adults.

General Policy

  • All quoted rates are subject to change without notice until confirmation of booking.
  • Meals (if included in the package) are served under a fixed menu/ buffet, depending on occupancy levels at the hotel. Any additional orders will be charged extra as per A’ la carte.
  • Driver accommodation and meals can be arranged (with hotel staff) at an additional charge.
  • Check-in time is 2 pm, and Check-out is at 11 am.
  • Early check-in and late check-out are at the discretion of the management. Guests are to produce the confirmation voucher at the time of check-in. The area is prone to the very low mobile network, therefore please save the hotel confirmation voucher for a smooth check-in process.
  • The primary guest checking in to the hotel must be at least 18 years of age.
  • According to government regulations, a valid photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Drivers' License/ Voters Card/ Passport/ Adhar Card. Without valid ID proof guest/s will not be allowed to check in.
  • Guests should take care of their belongings. Management will not be responsible for the safety thereof.
  • Other policies applicable as per Travel agent/ Operator contract with guest